Delmarva Power tool helps customers access energy bill assistance

Delmarva Power is making it easier for customers to connect to a wide range of assistance programs, whether they may need support with lingering energy bills from hot summer months or want to get ahead of higher bills brought on by cold winter temperatures.

The company’s new Assistance Finder tool can help customers discover the best programs to fit their needs, including financial assistance, bill management, and energy efficiency and savings information.

Customers are encouraged to act now. The federally funded Low Income Home Energy Assistance Program that helps limited-income households with their home energy bills is a first-come, first-served program and is only available until funding runs out. Grants are provided in varying amounts (up to $2,561 in Delaware), with no payback required. Requirements include details on a household's income, type of fuel and type of dwelling. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.

Delmarva Power also offers programs to make it easier for customers to track and manage their bills, including: payment arrangements of up to 12 months for eligible residential customers with past-due balances; budget billing, which provides a predictable monthly payment based on electricity usage from the last 12 months; high-usage alerts to help manage overall energy use and energy-management tips to help customers manage energy use to save money now and on future energy bills; and energy-efficiency offerings, including services and incentives designed to help income-eligible residential customers reduce energy use now and in the long term.

For more information, go to delmarva.com/AssistanceFinder or call 800-375-7117. For best results, customers are advised to sign in through My Account.