Gov. John Carney recently released the eighth annual report of the Government Efficiency and Accountability Review Board, established to identify ways to improve.
“Over the past eight years, GEAR has played a crucial role in saving money and promoting a culture of continuous improvement across state government,” Carney said.
More than 100 practitioners from 23 state organizations are executing projects within a portfolio of 147 initiatives to improve efficiency, officials said, with an estimated total of $101 million in savings over the life of projects.
Key accomplishments include:
- Saving taxpayer dollars by restructuring leases, establishing a state land use inventory, streamlining the process of registering trade names, modernizing the client experience at State Service Centers, expanding broadband access across Delaware, enrolling more school libraries in the Delaware Library Catalog and Consortium, modernizing the Senior Farmers Market Nutrition Program with digital payments, optimizing long-term care delivery, and continuing to streamline financial, human resource, criminal justice, and information technology systems
- Recognizing state employees who do this innovative and cost-saving work through the GEAR P3 Innovation and Efficiency and Trailblazer Award programs
- Modernizing public schools through EdGEAR, focusing on student enrollment, school finance, and unit count information systems
- Recruiting and retaining professionals who specialize in this work by establishing job classifications for project managers, business process analysts, change management specialists, and specialists in continuous improvement.
The 2024 annual report also provides policy and budgetary recommendations aimed at continuing government efficiency and accountability initiatives. GEAR’s accomplishments were recently included in Results for America’s “2024 Invest in What Works State Standard of Excellence,” a nationally recognized state benchmarking program.