Hyatt Hotels Corp. awards TKo Hospitality for operational excellence
TKo Hospitality was recognized as a 2024 Hyatt Operational Excellence Award recipient at this year’s Hyatt America’s Owners Conference, recently held at Grand Hyatt Baha Mar, Nassau, Bahamas.
Honorees are selected based on key performance metrics, including revenue per available room and guest satisfaction scores.
The recognition highlights TKo’s unwavering commitment to exceptional hotel operations and outstanding guest service.
“We are incredibly honored to receive the Hyatt Operational Excellence Award,” said Kostas Kalogeropoulos, CEO, TKo Hospitality. “This achievement is a testament to the dedication and passion of our outstanding team. We value our partnership with Hyatt and appreciate their continued support. Together, we strive for excellence, every day.”
TKo Hospitality’s proven commitment to excellence has placed the hospitality management company among the most distinguished operators throughout the Hyatt network. The most recent honor marks the third time in five years TKo Hospitality has received the Hyatt Operational Excellence/Operator of the Year Award, reinforcing its reputation as trusted leader in hotel management and guest experience.
Other notable accolades for TKo Hospitality include: Hyatt Developer of the Year, 2023; and Hyatt’s Commercial Services, New Open Excellence Award, 2023.
“TKo Hospitality has been a steadfast Hyatt operator for many years, and their commitment to our shared vision has been instrumental in their success,” said Patrick Schumm, vice president, franchise operations and owner relations, Hyatt Hotels Corporation. “Guests staying at any of their Hyatt Place or Hyatt House hotels experience firsthand the team’s dedication to quality and service. In 2024, they exceeded core performance metrics, increased top-line revenues and enhanced market performance.”
